Refund policy

Welcome to Ambika Crystal Hub. We want your shopping experience with us to be smooth, transparent, and satisfying. If you face any issue with your order, we are here to help. Please read our 7-Day Return & Refund Policy below.

Eligibility for Returns

We accept returns under the following conditions:

• The item must be unused, in original condition, and with all tags/packaging intact.

• Returns are accepted only for products that are damaged, defective, or incorrect.

• Personalized, clearance, or special-order items are not eligible for return.

How to Initiate a Return

To request a return, please contact us within 7 days of receiving your order.

Contact Details

📞 9004725136 / 7021323925
Our support team will guide you through the process.

Steps to Follow

1. Share your order details and the issue you faced.

2. Once verified, we will approve your return request.

3. Ship the product back to us in its original packaging.

4. After inspection, we will process your refund or exchange promptly.

Refund Details

• Refunds will be credited to the original payment method.

• Shipping charges are non-refundable.

• Refund processing time: 3–7 working days after approval.

Exchange Policy

If you wish to exchange a product, we will be happy to assist, subject to availability.

Important Note

Ambika Crystal Hub reserves the right to decline returns that do not comply with the conditions listed above. We appreciate your understanding and cooperation.