Shipping policy

Thank you for choosing Ambika Crystal Hub. We aim to deliver your crystals and wellness products safely, securely, and on time. Please read our Shipping Policy to understand how we process and dispatch orders.

Order Processing Time

  • All orders are processed within 1 business day after confirmation.

  • Orders placed on weekends or holidays will be processed on the next working day.

Shipping Time

  • Standard delivery within India usually takes 3–7 business days, depending on your location.

  • Remote or outstation locations may require additional time.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and total order weight.

  • Any ongoing offers or free-shipping promotions will be automatically applied if applicable.

Order Tracking

  • Once your order is dispatched, you will receive a tracking number via WhatsApp or SMS.

  • You can track the status of your shipment using the provided link.

Delays & Unexpected Situations

While we strive to ensure timely delivery, delays may occur due to:

  • Courier service issues

  • Weather conditions

  • Incorrect or incomplete address

We appreciate your patience in such situations.

Incorrect Address or Failed Delivery

If a delivery fails due to an incorrect address or unavailability of the customer, the reshipping charges (if any) will be borne by the customer.

Damaged or Missing Items

If you receive a damaged package or find any item missing, kindly contact us within 24 hours of delivery with unboxing images/video for quick assistance.

Customer Support

For any shipping-related queries, feel free to contact us:

📞 9004725136 / 7021323925
We are always happy to assist you.